One of the major “jarring-event” turning points on why employees quit their jobs is “being passed over for a promotion.” That one is near and dear to my heart because in my early years in corporate America it was one of the reason’s why I quit my job. I was very disappointed that I didn’t get a promotion after tripling the production of the company.

There are many other reasons employees leave, such as:

- Learning they may be transferred

- Do not like the new boss

- Not earning enough money

- Learning the company or the boss is doing something unethical

- Sexual harassment or racial discrimination

- Menial duties that are not in the employee’s job description

- Family illness or time needed away from office

- Conflict with a co-worker

- Unwarranted low performance rating

- A low pay increase or no pay increase

There are many more reasons employees may quit their jobs, but there are ways to cut down on employee turnover and from my experience with a multicultural workforce they do not cost a lot of money to do.

First be a FUN Manager. I mentioned above that some employees quit because they have minimal training, mentoring, or support.

The answer I have found in my experience is PAY ATTENTION TO YOUR EMPLOYEES! How simple is that? Acknowledge and recognize them whenever you can. Say, “Good morning,” and greet them. Don’t let good employees quit their jobs just because the manager has poor communication with their employees. Pay attention and get to know your employees.

You definitely want to mentor and support them. As busy as you are, pay attention to them and give them helpful tips and advice during the day to make their job easier. Sometimes they just need to know who to go to when they have a question. You will have a more productive and happy employee if they get some attention from you during the day, and maybe that’s all they need and won’t quit their jobs.

If they are having family or care giving problems, listen to them. See if you can give them valuable information to help lessen the burden. If you have a human resources department set up an appointment for them to see someone that might be able to help your employee. They don’t expect you to solve their problems; they just need for you to understand and nudge them in the right direction.

Finally, and this is most important, be a good listener. If you can see there is a problem with their job performance, invite them in your office and ask if there is any assistance they need because you noticed their production is down. Pause and keep silent. Wait for them to answer. Be a good listener.

These suggestions can help you have happy, employees that may stay with you for a long time. The last thing you want is for employees to quit their job just because they didn’t get the attention or training they needed to do a good job.

Learn, Experience, Enjoy Global Success !

Jinsoo Terry