How do you build and maintain employee trust in the workplace?
When you have employee trust in an organization it is the foundation for effective communication, employee retention, and employee motivation. Employees are then more apt to put in more energy and extra effort in their work.
Employee trust is critical to the success of an organization. Wouldn’t you want to work for a trustworthy company with a trustworthy boss? Well, so do your employees. They are more willing to take thoughtful risks, able to rely on other co-workers and leaders, ability to co-operate and work as a team, and experience open communication.
Here are five ways that you can build employee trust.
1. Keep employees informed of new projects and opportunities. Everyone likes to be kept up to date as to what is going on in the company. It makes them feel more like they are part of a family.
2. Credibility: Keep your promises. Employee trust begins with keep your promises. If you promise something make sure you keep your promise. If you say you will get back to them in two hours—be there with an answer in two hours. Another good thing about his is that most employees will follow a good role model and they will start keeping their promises, too.
3. Be consistent to all your employees. They talk to other co-workers. Everyone knows in the department what has been said. You build employee trust by staying true to your employees. Do not play one against another.
4. Company policies: Are policies always changing and confusing them? Avoid misunderstandings and have written company policies. Then practice them. Some companies have written policies but do not follow them. This causes mass confusion. When a policy does change, announce it to your employees then send out a written notice. Write your written policies in everyday English and avoid having it sound like a legal brief. You build employee trust with a good, solid written company policy program.
5. Be honest. Tell them what’s going on. Good or bad. Give them time to fix it.
If you consistently practice these five ways to build employee trust, you will have employees who are more willing to work together and improve the productivity of their company. Most important you will show your employees that you are worthy of trust.
Learn, Experience, Enjoy Global Success !
Jinsoo Terry
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