In parts one and two of Optimism Begins With the Leader, I shared with you about how leadership can help a company thrive even after hardships. In today's post I want to share with you some more leadership success stories.
Would you like your company to be voted “The Best Company to Work For?”
That honor has been given to the company, QUICKEN LOANS, for three years in a row by COMPUTERWORLD magazine.
Quicken loans, the nation’s largest online retail mortgage loan lender, based in Michigan, has 5,000 employees. The company hires 300 employees PER MONTH for their growing company!
The leaders in the company encourage their employees to be open-minded. Chief Information Officer, Frank Laura, knows that optimism leads to creativity and new ideas.
Team members love working for the company because they have the ability to take ownership in projects and work collaboratively with others from across the company. They love the fact that they can take responsibility for their projects.
CIO Laura tells us that the 360 teams in the technology group know all facets of the business.He says…
"We challenge them to dig deep, looking for things that can be improved upon, from the client's perspective. I think they derive a lot of satisfaction in building solutions internally, and in knowing what they do makes a difference to the company and our clients."
Chairman and Founder, Dan Gilbert, says… “Quicken Loans has created an entrepreneurial spirit that encourages and rewards creativity and innovation.”
The leaders recognize great ideas. It doesn’t matter whether it came from the CIO or the newest person on the team, they run with it. They are obsessed with finding a better way.
The company's culture provides the greatest sense of job satisfaction.
Continue reading "Optimism Begins With the Leader: Part 3" »
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April 4, 2008
In my past three threads, I have shared some great leadership success stories about two companies, Quicken Loans and Odwalla.
Today let's discuss what we can learn from the stories of Odwalla and Quicken.
It pays to be optimistic. Don’t give into the negative when a crisis happens. Stay optimistic. Keep your mind open to new possibilities. Share your ideas with your employees. Ask for their suggestions.
An optimistic leader keeps communication open. He/she encourages everyone to brainstorm and share his or her ideas.
Top companies reward their employees for a job well done. Employees like to be empowered and get recognition as a team player for their achievements. They like to feel the sense of fulfillment and know that their leaders are aware of the contribution they have given to the company.
Continue reading "Optimism Begins With the Leader: Part 4" »
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April 6, 2008
Young talented students looking for their first job in America want to work for dynamic Silicon Valley companies because they say they are FUN companies to work for. They tend to avoid companies that have the old traditional management style. Soon I believe that many Korean companies will have the same issues.
A year ago I interviewed some of the employees at Google. Google is a terrific model for FUN Management.
Here are ten comments that Google employees shared with me as to why they LOVE to work for Google.
1. “I get up in the morning looking forward to coming to work.”
2. “I came out of early retirement so I could work for Google.”
3. “I haven’t yet met anyone at Google who is complaining or bitter.”
4. “I am interviewing for FUN people to come to this team.”
5. “The founders, Larry and Sergei, created a work environment that was fun.”
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April 9, 2008
In my last post I shared with you why FUN Management can be the best thing for your company's success.
Today I want to share how you can bring FUN back into your workplace and launch you to becoming a global leader.
Because your employees have a passion for their work, they will care about their customers; they will do their best. Your salespeople will not only sell your product, they will also do their best to maintain the reputation of your company. Your employees will keep your customers happy even after they sell their product. They will do follow-up calls, improve products and in general take initiative to keep your customers satisfied.
F.U.N. Management is also the only way you can communicate globally. If you learn F.U.N. Management it will prepare you to become a F.U.N. Management Global Leader. You will have a better understanding of how to develop good working relationships on a global level that will result in improved productivity and increased profits. Some other benefits that result from F.U.N. Management are:
1) People will begin to have confidence and believe that they can do well. You will have better communication with your people, and mistakes within the company will disappear or greatly reduce.
2) You will find it much easier to recruit the kind of people you want to have working for you if your company has a reputation for being a fun place to work at.
3) You will also find it easier to keep your employees. They like coming to work – why should they look for a better job elsewhere?
4) You will have a great relationship with society around you and it will be easier to do business.
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